Privacy Policy & Paid Advertising Disclosures

Effective Date & Active Application

This policy took effect on October 17, 2026. From this date forward, all digital touchpoints operated by George Handyman Inc—including inquiry dispatch submissions, customer support messaging sessions, and web server measurement records—are administered under the technical rules and transparency commitments detailed below.

We maintain this disclosure in real time to match our active trade operations in Indio, California. No retroactive changes will diminish your privacy rights regarding past service inquiries.

Data Controller Identification

The data controller for this web platform is Georgehandyman, trading officially as George Handyman Inc at georgehandyman.us. Our verified physical operating workshop and primary field office is situated at:

George Handyman Inc
45-858 MICHELL LN, INDIO, CA 92201, INDIO, CA, United States
Direct Phone: (760) 609-1827
Direct Email: [email protected]

We operate as a direct residential contractor in the Coachella Valley. We are not a broker, third-party lead aggregator, or directory network. When you provide contact or property details, they remain solely within our hands for estimating and dispatching trade work. This policy is governed by the law of CA, United States, with disputes heard in the courts of INDIO.

Categories of Data Collected

Our website collects information across four distinct operational streams:

• Direct Inquiry Data (wuro718.php): When a homeowner requests a labor estimate or diagnostic service call, our inquiry form captures your full name, telephone number, email address, physical property street address in Indio or adjacent Coachella Valley cities, selected trade category, narrative job description notes, requested hardware specifications, and affirmative consent checkbox.
• Support Chat Communications (jugo272.php): Our live trade desk stores chat conversation history, timestamp sequences, and a client-side session token stored in browser localStorage so you can resume active discussions regarding emergency plumbing, electrical troubleshooting, or custom masonry.
• Automated Server and Security Logs: Our web server automatically logs your public IP address, browser user-agent header string, referring URL, time of page delivery, and unix execution timestamps (tm) to block malicious form abuse and prevent automated spam submissions.
• Advertising Click Identifiers: We collect and process incoming advertising parameters attached to landing URLs, specifically the Google Ads click identifier (gclid), the Microsoft Advertising click identifier (msclkid), and the Meta Ads click identifier (fbclid).

Payment Card Data Exclusion: No customer accounts, passwords, or credit card numbers are ever processed or stored on this server. George Handyman Inc operates strictly on an inquiry and on-site invoice basis; we do not run e-commerce checkouts or online credit card gateways.

Purposes of Data Processing

We process personal information exclusively for tangible commercial and operational purposes:

• Trade Estimation and Job Dispatch: Reviewing homeowner problem descriptions, assessing whether an issue requires a $125–200 callout diagnostic or a fixed-price $85–200 small repair, calculating material requirements, and driving the service van directly to your address.
• Direct Customer Communication: Phoning or emailing you to schedule an inspection window, confirm drywall texture matches, clarify electrical panel access, or deliver itemized labor invoices.
• Infrastructure Integrity and Fraud Prevention: Evaluating hidden honeypot parameters (office and weblink) and unix render timestamps to safeguard our server against denial-of-service attempts and malicious bots.
• Marketing Performance Attribution: Determining which search terms (such as "handyman Indio CA" or "irrigation repair Indio CA") lead to genuine local inquiries, allowing us to manage advertising budgets across search engines without buying unneeded ad impressions.

Lawful Bases for Data Processing

In accordance with applicable privacy frameworks including the GDPR and relevant state statutory standards, our processing activities rest upon distinct lawful bases:

Paid Advertising Platforms & Click Identifiers

George Handyman Inc actively finances and operates advertising campaigns to connect with homeowners seeking emergency maintenance, masonry, and electrical troubleshooting in Indio and surrounding Coachella Valley communities.

When you click on one of our sponsored listings, the advertising network appends a specific cryptographic tracking token to the destination web address. We actively recognize and manage three primary identifiers in the present tense:

• google ads: Google attaches the gclid (Google Click Identifier) parameter to measure conversion efficiency from searches for local handyman terms.
• microsoft advertising: Microsoft Advertising (Bing Ads) appends the msclkid parameter to evaluate desktop and mobile search traffic within Riverside County.
• Meta Ads: Meta Platforms attaches the fbclid (Facebook Click Identifier) parameter to measure visits originating from neighborhood social feeds.

These identifiers allow us to understand whether a paid click resulted in an intake form completion on wuro718.php. We do not transmit medical, financial, or sensitive demographic profiles to these platforms.

Consent Mode v2 Implementation Standards

To respect visitor privacy choices on modern browsers, our website is configured with consent mode v2. Prior to any interaction with our cookie banner, or immediately upon a visitor selecting "Decline All", our code holds four fundamental tracking variables in a strictly denied state:

• ad_storage: Denied by default. Prevents writing or reading ad-related cookies.
• ad_user_data: Denied by default. Prevents sending user data to advertising systems for campaign optimization.
• ad_personalization: Denied by default. Prevents using visit history for remarketing audiences.
• analytics_storage: Denied by default. Prevents storing statistical measurement cookies.

Only when a user clicks the "Accept Tracking" button on our consent banner are these signals updated to granted. If a user subsequently clicks "Cookie Preferences" in our footer and selects "Decline All", the system instantly reasserts denied across all four parameters and purges tracking tokens.

Third-Party Data Processors

George Handyman Inc does not sell, rent, or lease homeowner contact lists. We disclose necessary data solely to the following technical infrastructure processors bound by strict contractual confidentiality:

• Google Ireland Ltd / Google LLC: Operates Google Ads conversion tracking and analytics telemetry when consent is granted. Subject to Google's privacy terms.
• Microsoft Ireland Operations Ltd: Powers Microsoft Advertising campaign metrics. For full details on Microsoft's enterprise processing, consult the official Microsoft privacy statement at privacy.microsoft.com.
• Meta Platforms Ireland Ltd / Meta Platforms Inc: Powers Meta Ads performance measurement and campaign attribution.
• Web Infrastructure & Hosting Provider: Our dedicated server host delivers HTML/CSS/JS files, hosts the PHP runtime environment, runs our backend database, and maintains access security logs in secure American data centers.
• Transactional Email Gateway: Relays intake inquiries from wuro718.php directly to George's field smartphone and desktop inbox at [email protected].

Transfers Outside the Country of Collection

George Handyman Inc operates exclusively within Indio, California, United States. Data submitted through our forms is primarily stored on servers located within the United States.

If you visit our website from outside the United States (such as international property owners managing seasonal rental homes in the Coachella Valley), your information will be transferred to and processed in the United States. Where personal data is transferred across international borders, we rely on standard contractual clauses adopted by the European Commission, UK International Data Transfer Agreements, or adequacy decisions recognizing US commercial data privacy frameworks.

Data Retention Schedules

We do not retain information indefinitely. Our systems operate under strict, published retention windows:

Once these operational periods elapse, records are permanently deleted, scrubbed from server tables, and stripped of identifying personal parameters.

Technical & Organizational Security

We protect your personal information through direct engineering controls:

• Transport Layer Security (TLS): All web sessions and form submissions are encrypted in transit using 256-bit TLS encryption, preventing eavesdropping on public Wi-Fi networks.
• Honeypot & Timing Verification: Our inquiry handler requires a positive render-time delta via the unix timestamp (tm) and checks unlabelled honeypot inputs (office and weblink) to block automated scraping and injection scripts.
• Access Control: Administrative access to server environments, inquiry logs, and trade email accounts is restricted to authorized company personnel via multi-factor authentication.
• Principle of Least Privilege: Web server execution users have zero write permissions across core static system files, preventing script injection or unauthorized directory tampering.

European Privacy Rights (GDPR)

For individuals residing in the European Union or United Kingdom, the gdpr provides you with clear statutory rights regarding personal data:

• Right of Access: You may request an itemized copy of all personal records held about you, including inquiry submissions and chat transcripts.
• Right to Rectification: You may ask us to correct incomplete, obsolete, or inaccurate phone numbers, names, or property records.
• Right to Erasure (Right to be Forgotten): You may request the permanent deletion of your inquiry details, provided there is no overriding legal or tax requirement to maintain past repair invoices.
• Right to Restriction of Processing: You may request that we temporarily suspend active processing of your data while an accuracy dispute is resolved.
• Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as our lawful ground.
• Right to Withdraw Consent: Where processing is predicated on affirmative consent (such as ad tracking), you may withdraw it at any time using our Cookie Preferences tool.

US State Privacy Standards & California CCPA

Under California law, specifically the California Consumer Privacy Act as amended by the California Privacy Rights Act (ccpa), along with comparable consumer privacy statutes enacted in Colorado, Connecticut, Virginia, and other US jurisdictions, consumers possess explicit protections:

• Notice at Collection: The right to be informed of the categories of personal data collected, the business purposes for which they are used, and their retention criteria prior to collection.
• Right to Know and Access: The right to discover the specific pieces of personal information collected about you, the categories of sources, and any third parties with whom data was shared.
• Right to Delete: The right to demand the erasure of personal information collected directly from you, subject to statutory exemptions for ongoing business agreements and tax records.
• Right to Correct: The right to correct inaccuracies in your stored records upon verified request.
• Opt-Out of Sale or Sharing: George Handyman Inc does not sell your personal information for monetary compensation. We do not exchange customer lists with third-party marketers. However, the sharing of online identifiers with ad networks for cross-context behavioral advertising may be defined as "sharing" under California law; you may opt out at any time by declining cookies or enabling Global Privacy Control.
• Non-Discrimination: We will never deny service, alter labor rates ($60–125/hr), or adjust our standard $125–200 callout minimums because you choose to exercise your privacy rights.

Honoring Global Privacy Control (GPC)

We actively recognize and respect the global privacy control (Sec-GPC) browser header. When your browser transmits a valid GPC broadcast signal indicating your preference to opt out of data sharing and cross-context behavioral tracking:

Our web platform automatically registers that instruction, suppresses the loading of all non-essential advertising tags, holds Google Consent Mode v2 variables (ad_storage, ad_user_data, ad_personalization, analytics_storage) in a strict denied state, and bypasses the tracking consent banner entirely without requiring additional prompts.

Children's Online Privacy Protection

Our services, estimates, and website are directed strictly to homeowners, property managers, and commercial tenants capable of entering binding trade contracts. We do not direct content toward, solicit information from, or knowingly collect personal data from minors under the age of 16.

If a parent or legal guardian discovers that a child has submitted personal details through our dispatch form, contact us immediately at [email protected]. We will promptly investigate and permanently scrub the record from our active databases.

Filing a Regulatory Privacy Complaint

If you believe our processing of your personal data infringes applicable data protection legislation, you have the right to lodge a formal complaint with an enforcement authority:

• California Residents: You may submit complaints directly to the California Privacy Protection Agency (CPPA) via cppa.ca.gov or contact the Office of the California Attorney General.
• Other US States: You may contact the Consumer Protection division of your local State Attorney General's Office.
• European / UK Residents: You may lodge a complaint with your national Data Protection Authority (such as the UK Information Commissioner's Office or the Irish Data Protection Commission).

We welcome the opportunity to resolve any questions or concerns directly before you contact regulatory bodies. Please email George directly at [email protected].

How to Exercise Your Privacy Rights (Data Request)

Homeowners and visitors wishing to invoke their rights to access, review, correct, or delete their personal information should contact George Handyman Inc using either of the following direct channels:

Response Timelines & Verification: To safeguard property owner records, we verify identity by confirming the phone number, email address, and property location associated with past repair records. We confirm receipt within 48 hours and provide a complete written response within 14 days of receiving your verified request. We do not charge a fee for executing valid privacy rights requests.

Digital Accessibility Commitment

Physical craftsmanship requires precision, and our digital communications follow the same standard. We design and test our web platform to satisfy the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria across all screen sizes and input methods.

• High Contrast Visuals: The site operates on a monochrome ink foundation with a binding pure white ground (#FFFFFF) and deep near-black text (#121417), providing visual contrast ratios exceeding 7:1 for body copy and headings.
• Keyboard Navigation: All interactive elements, including inquiry inputs, skip links, navigation tabs, and dialog buttons, are fully navigable via standard keyboard inputs (Tab, Enter, Space, Esc) with high-visibility 2px focus outlines.
• Screen Reader Semantics: Structural landmarks (<header>, <main>, <nav>, <footer>), explicit form labels, and descriptive alternative text are embedded on all pages.
• Fluid Typography & Touch Targets: Display and body typography scale responsively down to 320px viewports without horizontal clipping, and all interactive controls provide minimum 44px by 44px tap targets.

If you experience any accessibility barrier while browsing our services or scheduling an assessment, please call George directly at (760) 609-1827 or email [email protected] for immediate direct phone assistance.

Policy Modifications & Updates

As our trade equipment evolves or new regulatory standards take effect across California and federal advertising platforms, we may update this policy. Any changes will be posted directly to https://georgehandyman.us/privacy.html with an updated effective date stamp at the top of the page.

For significant updates that fundamentally alter how we store customer inquiry records, we will display an advisory banner on our homepage or notify active clients with scheduled repair projects via email prior to the effective change.

Contact a Living Human

George Handyman Inc operates with direct personal accountability. When you reach out with a question regarding your data privacy, you will not encounter an automated offshore routing center. You will speak directly with our principal owner:

For related policies, review our Cookie Notice & Technical Disclosures or inspect our published Terms of Service & Labor Policy.